Package | Description |
---|---|
com.oracle.bmc.cims.model |
Modifier and Type | Method and Description |
---|---|
static Incident.Builder |
Incident.builder()
Create a new builder.
|
Incident.Builder |
Incident.Builder.compartmentId(String compartmentId)
The OCID of the tenancy.
|
Incident.Builder |
Incident.Builder.contactList(ContactList contactList) |
Incident.Builder |
Incident.Builder.copy(Incident model) |
Incident.Builder |
Incident.Builder.incidentType(IncidentType incidentType) |
Incident.Builder |
Incident.Builder.isWritePermitted(Boolean isWritePermitted)
Technical support type (
TECH ) only: Allows update of the support request in My
Oracle Cloud Support portal, when the user has write permission to the support request’s
user group. |
Incident.Builder |
Incident.Builder.key(String key)
Unique identifier for the support ticket.
|
Incident.Builder |
Incident.Builder.primaryContactPartyId(String primaryContactPartyId)
Technical support type (
TECH ) only: The identifier of the support request’s
primary contact (primaryContactPartyName ) in My Oracle Cloud Support portal. |
Incident.Builder |
Incident.Builder.primaryContactPartyName(String primaryContactPartyName)
Technical support type (
TECH ) only: The name of the support request’s primary
contact in My Oracle Cloud Support portal. |
Incident.Builder |
Incident.Builder.problemType(ProblemType problemType)
The kind of support ticket (type of support request).
|
Incident.Builder |
Incident.Builder.referrer(String referrer)
The incident referrer.
|
Incident.Builder |
Incident.Builder.tenancyInformation(TenancyInformation tenancyInformation) |
Incident.Builder |
Incident.Builder.ticket(Ticket ticket) |
Incident.Builder |
Incident.toBuilder() |
Incident.Builder |
Incident.Builder.userGroupId(String userGroupId)
Technical support type (
TECH ) only: The identifier of the support request’s user
group in My Oracle Cloud Support portal. |
Incident.Builder |
Incident.Builder.userGroupName(String userGroupName)
Technical support type (
TECH ) only: Name of the support request’s user group in
My Oracle Cloud Support portal. |
Incident.Builder |
Incident.Builder.warnMessage(String warnMessage)
Technical support type (
TECH ) only: Message indicating the user group (userGroupId ) that was auto-selected for a new support request. |
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