public static class IncidentSummary.Builder extends Object
Constructor and Description |
---|
Builder() |
Modifier and Type | Method and Description |
---|---|
IncidentSummary |
build() |
IncidentSummary.Builder |
compartmentId(String compartmentId)
The OCID of the tenancy.
|
IncidentSummary.Builder |
contactList(ContactList contactList) |
IncidentSummary.Builder |
copy(IncidentSummary model) |
IncidentSummary.Builder |
incidentType(IncidentResourceType incidentType) |
IncidentSummary.Builder |
isWritePermitted(Boolean isWritePermitted)
Technical support type (
TECH ) only: Allows update of the support request in My
Oracle Cloud Support portal, when the user has write permission to the support request’s
user group. |
IncidentSummary.Builder |
key(String key)
Unique identifier of the incident.
|
IncidentSummary.Builder |
primaryContactPartyId(String primaryContactPartyId)
Technical support type (
TECH ) only: The identifier of the support request’s
primary contact (primaryContactPartyName ) in My Oracle Cloud Support portal. |
IncidentSummary.Builder |
primaryContactPartyName(String primaryContactPartyName)
Technical support type (
TECH ) only: The name of the support request’s primary
contact in My Oracle Cloud Support portal. |
IncidentSummary.Builder |
problemType(ProblemType problemType)
The kind of support ticket (type of support request).
|
IncidentSummary.Builder |
tenancyInformation(TenancyInformation tenancyInformation) |
IncidentSummary.Builder |
ticket(Ticket ticket) |
IncidentSummary.Builder |
userGroupId(String userGroupId)
Technical support type (
TECH ) only: The identifier of the support request’s user
group in My Oracle Cloud Support portal. |
IncidentSummary.Builder |
userGroupName(String userGroupName)
Technical support type (
TECH ) only: Name of the support request’s user group in
My Oracle Cloud Support portal. |
IncidentSummary.Builder |
warnMessage(String warnMessage)
Technical support type (
TECH ) only: Message indicating the user group (userGroupId ) that was auto-selected for a new support request. |
public IncidentSummary.Builder key(String key)
Unique identifier of the incident.
key
- the value to setpublic IncidentSummary.Builder compartmentId(String compartmentId)
The OCID of the tenancy.
compartmentId
- the value to setpublic IncidentSummary.Builder contactList(ContactList contactList)
public IncidentSummary.Builder tenancyInformation(TenancyInformation tenancyInformation)
public IncidentSummary.Builder ticket(Ticket ticket)
public IncidentSummary.Builder incidentType(IncidentResourceType incidentType)
public IncidentSummary.Builder userGroupId(String userGroupId)
Technical support type (TECH
) only: The identifier of the support request’s user
group in My Oracle Cloud Support portal.
userGroupId
- the value to setpublic IncidentSummary.Builder userGroupName(String userGroupName)
Technical support type (TECH
) only: Name of the support request’s user group in
My Oracle Cloud Support portal.
userGroupName
- the value to setpublic IncidentSummary.Builder primaryContactPartyId(String primaryContactPartyId)
Technical support type (TECH
) only: The identifier of the support request’s
primary contact (primaryContactPartyName
) in My Oracle Cloud Support portal.
primaryContactPartyId
- the value to setpublic IncidentSummary.Builder primaryContactPartyName(String primaryContactPartyName)
Technical support type (TECH
) only: The name of the support request’s primary
contact in My Oracle Cloud Support portal.
primaryContactPartyName
- the value to setpublic IncidentSummary.Builder isWritePermitted(Boolean isWritePermitted)
Technical support type (TECH
) only: Allows update of the support request in My
Oracle Cloud Support portal, when the user has write permission to the support request’s
user group.
isWritePermitted
- the value to setpublic IncidentSummary.Builder warnMessage(String warnMessage)
Technical support type (TECH
) only: Message indicating the user group (userGroupId
) that was auto-selected for a new support request. This message appears when
no user group was specified in the create request for a new technical support request.
warnMessage
- the value to setpublic IncidentSummary.Builder problemType(ProblemType problemType)
The kind of support ticket (type of support request). For information about ACCOUNT
support tickets, see Creating a Billing Support
Request.
For information about LIMIT
support tickets, see Creating a Service Limit
Increase
Request.
For information about TECH
support tickets, see Creating a Technical Support
Request.
problemType
- the value to setpublic IncidentSummary build()
public IncidentSummary.Builder copy(IncidentSummary model)
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