Package com.oracle.bmc.cims.model

Class IncidentSummary.Builder

java.lang.Object

com.oracle.bmc.cims.model.IncidentSummary.Builder

Enclosing class:

IncidentSummary

public static class IncidentSummary.Builder
extends Object

Constructor Summary

Constructors

Constructor	Description
Builder()

Method Summary

Modifier and Type	Method	Description
IncidentSummary	build()
IncidentSummary.Builder	compartmentId(String compartmentId)	The OCID of the tenancy.
IncidentSummary.Builder	contactList(ContactList contactList)
IncidentSummary.Builder	copy(IncidentSummary model)
IncidentSummary.Builder	incidentType(IncidentResourceType incidentType)
IncidentSummary.Builder	isWritePermitted(Boolean isWritePermitted)	Technical support type (TECH) only: Allows update of the support request in My Oracle Cloud Support portal, when the user has write permission to the support request’s user group.
IncidentSummary.Builder	key(String key)	Unique identifier of the incident.
IncidentSummary.Builder	primaryContactPartyId(String primaryContactPartyId)	Technical support type (TECH) only: The identifier of the support request’s primary contact (primaryContactPartyName) in My Oracle Cloud Support portal.
IncidentSummary.Builder	primaryContactPartyName(String primaryContactPartyName)	Technical support type (TECH) only: The name of the support request’s primary contact in My Oracle Cloud Support portal.
IncidentSummary.Builder	problemType(ProblemType problemType)	The kind of support ticket (type of support request).
IncidentSummary.Builder	tenancyInformation(TenancyInformation tenancyInformation)
IncidentSummary.Builder	ticket(Ticket ticket)
IncidentSummary.Builder	userGroupId(String userGroupId)	Technical support type (TECH) only: The identifier of the support request’s user group in My Oracle Cloud Support portal.
IncidentSummary.Builder	userGroupName(String userGroupName)	Technical support type (TECH) only: Name of the support request’s user group in My Oracle Cloud Support portal.
IncidentSummary.Builder	warnMessage(String warnMessage)	Technical support type (TECH) only: Message indicating the user group ( userGroupId) that was auto-selected for a new support request.

Methods inherited from class java.lang.Object

clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Constructor Detail

Builder

public Builder()

Method Detail

key

public IncidentSummary.Builder key(String key)

Unique identifier of the incident.

Parameters:

key - the value to set

Returns:

this builder

compartmentId

public IncidentSummary.Builder compartmentId(String compartmentId)

The OCID of the tenancy.

Parameters:

compartmentId - the value to set

Returns:

this builder

contactList

public IncidentSummary.Builder contactList(ContactList contactList)

tenancyInformation

public IncidentSummary.Builder tenancyInformation(TenancyInformation tenancyInformation)

ticket

public IncidentSummary.Builder ticket(Ticket ticket)

incidentType

public IncidentSummary.Builder incidentType(IncidentResourceType incidentType)

userGroupId

public IncidentSummary.Builder userGroupId(String userGroupId)

Technical support type (TECH) only: The identifier of the support request’s user group in My Oracle Cloud Support portal.

Parameters:

userGroupId - the value to set

Returns:

this builder

userGroupName

public IncidentSummary.Builder userGroupName(String userGroupName)

Technical support type (TECH) only: Name of the support request’s user group in My Oracle Cloud Support portal.

Parameters:

userGroupName - the value to set

Returns:

this builder

primaryContactPartyId

public IncidentSummary.Builder primaryContactPartyId(String primaryContactPartyId)

Technical support type (TECH) only: The identifier of the support request’s primary contact (primaryContactPartyName) in My Oracle Cloud Support portal.

Parameters:

primaryContactPartyId - the value to set

Returns:

this builder

primaryContactPartyName

public IncidentSummary.Builder primaryContactPartyName(String primaryContactPartyName)

Technical support type (TECH) only: The name of the support request’s primary contact in My Oracle Cloud Support portal.

Parameters:

primaryContactPartyName - the value to set

Returns:

this builder

isWritePermitted

public IncidentSummary.Builder isWritePermitted(Boolean isWritePermitted)

Technical support type (TECH) only: Allows update of the support request in My Oracle Cloud Support portal, when the user has write permission to the support request’s user group.

Parameters:

isWritePermitted - the value to set

Returns:

this builder

warnMessage

public IncidentSummary.Builder warnMessage(String warnMessage)

Technical support type (TECH) only: Message indicating the user group ( userGroupId) that was auto-selected for a new support request.

This message appears when no user group was specified in the create request for a new technical support request.

Parameters:

warnMessage - the value to set

Returns:

this builder

problemType

public IncidentSummary.Builder problemType(ProblemType problemType)

The kind of support ticket (type of support request).

For information about ACCOUNT support tickets, see Creating a Billing Support Request. For information about LIMIT support tickets, see Creating a Service Limit Increase Request. For information about TECH support tickets, see Creating a Technical Support Request.

Parameters:

problemType - the value to set

Returns:

this builder

build

public IncidentSummary build()

copy

public IncidentSummary.Builder copy(IncidentSummary model)