Package com.oracle.bmc.cims.model

Class CreateIncident.Builder

java.lang.Object

com.oracle.bmc.cims.model.CreateIncident.Builder

Enclosing class:

CreateIncident

public static class CreateIncident.Builder
extends Object

Constructor Summary

Constructors

Constructor	Description
Builder()

Method Summary

Modifier and Type	Method	Description
CreateIncident	build()
CreateIncident.Builder	compartmentId(String compartmentId)	The OCID of the tenancy.
CreateIncident.Builder	contacts(List<Contact> contacts)	The list of contacts.
CreateIncident.Builder	copy(CreateIncident model)
CreateIncident.Builder	csi(String csi)	The Customer Support Identifier (CSI) number associated with the support account.
CreateIncident.Builder	problemType(ProblemType problemType)	The kind of support ticket (type of support request).
CreateIncident.Builder	referrer(String referrer)	The incident referrer.
CreateIncident.Builder	ticket(CreateTicketDetails ticket)
CreateIncident.Builder	userGroupId(String userGroupId)	Technical support type (TECH) only: The identifier of the support request’s user group in My Oracle Cloud Support portal.

Methods inherited from class java.lang.Object

clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Constructor Detail

Builder

public Builder()

Method Detail

compartmentId

public CreateIncident.Builder compartmentId(String compartmentId)

The OCID of the tenancy.

Parameters:

compartmentId - the value to set

Returns:

this builder

ticket

public CreateIncident.Builder ticket(CreateTicketDetails ticket)

csi

public CreateIncident.Builder csi(String csi)

The Customer Support Identifier (CSI) number associated with the support account.

The CSI is optional for all support request types.

Parameters:

csi - the value to set

Returns:

this builder

userGroupId

public CreateIncident.Builder userGroupId(String userGroupId)

Technical support type (TECH) only: The identifier of the support request’s user group in My Oracle Cloud Support portal.

Parameters:

userGroupId - the value to set

Returns:

this builder

problemType

public CreateIncident.Builder problemType(ProblemType problemType)

The kind of support ticket (type of support request).

For information about ACCOUNT support tickets, see Creating a Billing Support Request. For information about LIMIT support tickets, see Creating a Service Limit Increase Request. For information about TECH support tickets, see Creating a Technical Support Request.

Parameters:

problemType - the value to set

Returns:

this builder

contacts

public CreateIncident.Builder contacts(List<Contact> contacts)

The list of contacts.

Parameters:

contacts - the value to set

Returns:

this builder

referrer

public CreateIncident.Builder referrer(String referrer)

The incident referrer.

This value is often the URL that the customer used when creating the support ticket.

Parameters:

referrer - the value to set

Returns:

this builder

build

public CreateIncident build()

copy

public CreateIncident.Builder copy(CreateIncident model)