Oracle Cloud Infrastructure Documentation

Receive and Inspect the Shipment

Carefully inspect the Roving Edge Device shipment before you unpack the shipment.

Important

Report any damage or concerns to Oracle using a Service Request ticket. See Getting Help and Contacting Support and My Oracle Support.

Obtain Shipment Details

Perform these steps to gather information you can use to inspect the shipment and ensure a tamper free device.

  1. Sign in to your Oracle Cloud Infrastructure (OCI) tenancy.

  2. From the console navigation menu, click Hybrid, then click Roving Edge Infrastructure.

  3. Select the compartment for this device.

  4. Click Manage Nodes.

  5. Click the node name to display the details page, and make note of these details:

    • Device request is updated to a Delivered status
    • The date and time it was received
    • The serial number

Inspect the Shipment

  1. Visually inspect the device shipping container for any damage, tampering, or missing ties before opening it.
  2. Compare the serial number that appears on all the security ties with the serial number listed for the device in your tenancy.
  3. Unpack and visually inspect the device for any tampering or damage.

  4. Ensure that you've received all the shipping kit contents, as shown in the following illustration.

    Note

    The device ships with either a ruggedized case or a rackmounting kit based on what was specified when the device node was created. See Creating a Roving Edge Infrastructure Device 1 Node.


    An illustration showing the contents of the shipment.
No. Item
1

Roving Edge Device
2

One of the following:

  • Ruggedized case

  • Rack mounting kit with the following items:

    • Two mounting brackets inside two slide-rails
    • 4 M4 screws
3

USB-to-DB-9 serial cable

For devices with ruggedized cases, the cable is in a pouch inside the rear of the case.
4

AC power cord

For devices with ruggedized cases, the power cord is in a pouch inside the rear of the case.
What's next?