Requesting Devices

Learn how to request your Roving Edge Infrastructure devices in Oracle Cloud Infrastructure.

Note

  • Determine your Roving Edge Infrastructure device storage capacity when determining the number of devices to request. See Device Usage Guidelines for more information.

  • Your tenancy must be in an Oracle Cloud Infrastructure region that supports Roving Edge Infrastructure. See Supported Regions for more information.
Important

Ordering Oracle Roving Edge Infrastructure devices requires important terms and conditions to be understood and acknowledged before taking possession. Confirm that these terms and conditions have been included as part of your Oracle Cloud agreement. After Oracle validates your request, your Roving Edge Infrastructure devices are provisioned and available for your possession.

Device Ordering Requirements

Describes Oracle Cloud Infrastructure account requirements that you must meet to order Roving Edge Infrastructure devices.

You're required to have an Oracle Cloud Infrastructure account to request Roving Edge Infrastructure devices. The account must be a UCM contract or Funded Allocation Model (FAM). It can't be Pay As You Go (PAYG) or Free Tier. If you currently have one of these unsupported Oracle Cloud Infrastructure accounts, contact your Account Team for instructions on how to upgrade to a supported Oracle Cloud Infrastructure account.

You must also have a tenancy in an Oracle Cloud Infrastructure Realm and Region where Roving Edge Infrastructure is available. The following table list the Roving Edge Infrastructure Realms and Regions in which you can order Roving Edge Infrastructure devices.

OCI Realms and Regions Supporting Roving Edge Infrastructure

Region Name Region Identifier Region Location Region Key Realm Key
US East (Ashburn) us-ashburn-1 Ashburn, VA IAD OC1
Germany Central (Frankfurt) eu-frankfurt-1 Frankfurt, Germany FRA OC1
UK South (London) uk-london-1 London, United Kingdom LHR OC1
Singapore (Singapore) ap-singapore-1 Singapore,Singapore SIN OC1
US Gov West (Phoenix) us-luke-1 Phoenix, AZ LUF OC2
US DoD West (Phoenix) us-gov-phoenix-1 Phoenix, AZ TUS OC3

The core Oracle public cloud services, including Roving Edge Infrastructure, are available in the following ways:

  • Metered Services: A pre-paid offering, also referred to as "ala carte" or "committed" offerings. A Metered cloud service is where you are charged based on the actual usage of the service resources on an hourly or monthly basis.
  • Non-metered Services: A subscription-based offering, also referred to as "standard subscription" or "un-committed" offerings. A Non-metered service is essentially a monthly or annual subscription for a fixed service configuration that you typically cannot change.

The Roving Edge Infrastructure service requires you agree to the Terms and Condition documents for the service. An authorized person in your organization must sign these documents before ordering Roving Edge Infrastructure devices. After the Terms and Conditions are agreed to, your Oracle Cloud Infrastructure tenancy is authorized and entitled to use Roving Edge Infrastructure, including ordering Roving Edge Infrastructure devices.

Roving Edge Devices and Ultra Devices

For ordering Roving Edge devices (RED)s and Roving Edge Ultra devices as UCM metered, refer to the ORACLE CLOUD INFRASTRUCTURE – ORACLE ROVING EDGE INFRASTRUCTURE section in Oracle PaaS and IaaS Universal Credits Service Descriptions.

To configure and use Roving Edge Infrastructure resources, you must have:

  • An Annual Commitment or Funded Allocation agreement with a minimum of 120 days remaining on your cloud services period at the time of your order.

  • Oracle PaaS and IaaS Universal Credits with a minimum of 30 days of possession.

Terms and Conditions are sent using DocuSign email to the administration buyer of the account to route for signature and return. For any questions or change requests, engage your Account Team.

Viewing Your Request Status

When you complete your request and submit it, you can review the state of the request by viewing the node details. See one of the following sections:

Initially, your request has a status of Pending Approval. After Oracle approves the node request, the pre-loading on content onto your Roving Edge Infrastructure devices can begin. Your request status changes to Provisioning.

How Oracle Provisions Your Request

Provisioning is where Oracle takes your approved node request and performs the following tasks on the Roving Edge Infrastructure devices you are to receive:

  • Install the operating system and other host software required by each device.

  • Configure encryption on the device's storage.

  • Load the image and bucket data specified in the workloads associated with the node request.

Note

Each Roving Edge Infrastructure device is wiped clean of data using NIST 800-88 standards before provisioning begins.

When provisioning is completed, the Roving Edge Infrastructure devices are delivered to you or made available for pickup at an Oracle facility based on your preferences. Next, you can physically integrate the devices into your computing environment and begin configuration.

What's Next?

After you have completed the tasks associated with requesting your Roving Edge Infrastructure devices, continue on to Administering Devices.