list

Description

Lists support tickets for the specified tenancy. For more information, see [Listing Support Requests].

Usage

oci support incident list [OPTIONS]

Required Parameters

--compartment-id, -c [text]

The OCID of the tenancy.

Optional Parameters

--all

Fetches all pages of results. If you provide this option, then you cannot provide the --limit option.

--bearertoken [text]

Token that provided by multi cloud provider, which help to validate the email.

--bearertokentype [text]

Token type that determine which cloud provider the request come from.

--csi [text]

The Customer Support Identifier (CSI) number associated with the support account. The CSI is required for technical support tickets and optional for limits and billing tickets.

--domainid [text]

The OCID of identity domain. DomainID is mandatory if the user is part of Non Default Identity domain.

--from-json [text]

Provide input to this command as a JSON document from a file using the file://path-to/file syntax.

The --generate-full-command-json-input option can be used to generate a sample json file to be used with this command option. The key names are pre-populated and match the command option names (converted to camelCase format, e.g. compartment-id –> compartmentId), while the values of the keys need to be populated by the user before using the sample file as an input to this command. For any command option that accepts multiple values, the value of the key can be a JSON array.

Options can still be provided on the command line. If an option exists in both the JSON document and the command line then the command line specified value will be used.

For examples on usage of this option, please see our “using CLI with advanced JSON options” link: https://docs.cloud.oracle.com/iaas/Content/API/SDKDocs/cliusing.htm#AdvancedJSONOptions

--homeregion [text]

The region of the tenancy.

--idtoken [text]

IdToken that provided by multi cloud provider, which help to validate the email.

--lifecycle-state [text]

The current state of the ticket.

Accepted values are:

ACTIVE, CLOSED
--limit [integer]

For list pagination. The maximum number of results per page, or items to return in a paginated “List” call. For important details about how pagination works, see List Pagination.

--ocid [text]

User OCID for Oracle Identity Cloud Service (IDCS) users who also have a federated Oracle Cloud Infrastructure account. User OCID is mandatory for OCI Users and optional for Multicloud users.

--page [text]

For list pagination. The value of the opc-next-page response header from the previous “List” call. For important details about how pagination works, see List Pagination.

--page-size [integer]

When fetching results, the number of results to fetch per call. Only valid when used with --all or --limit, and ignored otherwise.

--problem-type [text]

The kind of support request.

--sort-by [text]

The key to use to sort the returned items.

Accepted values are:

dateUpdated, severity
--sort-order [text]

The order to sort the results in.

Accepted values are:

ASC, DESC