Cims

oci.cims.IncidentClient Use the Support Management API to manage support requests.
oci.cims.IncidentClientCompositeOperations This class provides a wrapper around IncidentClient and offers convenience methods for operations that would otherwise need to be chained together.

Models

oci.cims.models.AccountItem Details about the AccountItem object.
oci.cims.models.ActivityItem Details about the ActivityItem object.
oci.cims.models.Category Details about the service category associated with the support ticket.
oci.cims.models.Classifier Details about the incident classifier object.
oci.cims.models.CmosUserGroupInfo Identifier and name of the technical support request’s user group (userGroupId and userGroupName).
oci.cims.models.Contact Contact details for the customer.
oci.cims.models.ContactList The list of contacts for the ticket.
oci.cims.models.ContextualData Information collected from user context during ticket creation.
oci.cims.models.CreateAccountItemDetails Details about the issue that the account support ticket relates to.
oci.cims.models.CreateCategoryDetails Details for creating the category of the support ticket.
oci.cims.models.CreateIncident Details gathered during the creation of the support ticket.
oci.cims.models.CreateIssueTypeDetails Details for creating the issue type of the support ticket.
oci.cims.models.CreateItemDetails Details gathered during ticket creation.
oci.cims.models.CreateLimitItemDetails Details about the service limit increase request.
oci.cims.models.CreateResourceDetails Details about the resource that the support ticket relates to.
oci.cims.models.CreateSubCategoryDetails Details for creating the service subcategory of the support ticket.
oci.cims.models.CreateTechSupportItemDetails Details about the issue that the technical support ticket relates to.
oci.cims.models.CreateTicketDetails Details relevant to the support ticket.
oci.cims.models.CreateUserDetails Details for creating a new user.
oci.cims.models.Incident Details about the support ticket.
oci.cims.models.IncidentResourceType Details about the resource associated with the support request.
oci.cims.models.IncidentSummary Details about the support ticket.
oci.cims.models.IncidentType Details about the incident type associated with the support ticket.
oci.cims.models.IssueType Details about the issue type associated with the support ticket.
oci.cims.models.Item Details about the item object.
oci.cims.models.LimitItem Details about the LimitItem object.
oci.cims.models.Resource Details about the ticket item object.
oci.cims.models.ServiceCategory Information about the support ticket classifier.
oci.cims.models.Services List of Service Categories of a Service for MOS Taxonomy.
oci.cims.models.Status Details about the status of the support ticket.
oci.cims.models.SubCategories List of subcategories under a service.
oci.cims.models.SubCategory Details about the service subcategory associated with the support ticket.
oci.cims.models.SubComponents List of subcomponents under a subcategory.
oci.cims.models.SubscriptionInfo SubscriptionInfo model.
oci.cims.models.TechSupportItem Details about the TechSupportItem object.
oci.cims.models.TenancyInformation Details about the tenancy.
oci.cims.models.Ticket Details about the ticket created.
oci.cims.models.UpdateActivityItemDetails Details for updating the support ticket activity.
oci.cims.models.UpdateIncident Details about the support ticket being updated.
oci.cims.models.UpdateItemDetails Details for updating an item.
oci.cims.models.UpdateResourceDetails Details about updates to the resource.
oci.cims.models.UpdateTicketDetails Details about the ticket updated.
oci.cims.models.User Details about the user.
oci.cims.models.ValidationResponse The validation response returned when checking whether the requested user is valid.