Class ServiceProviderInteractionSummary


  • @Generated(value="OracleSDKGenerator",
               comments="API Version: 20230801")
    public final class ServiceProviderInteractionSummary
    extends com.oracle.bmc.http.client.internal.ExplicitlySetBmcModel
    Summary of customer and operator conversation.
    Note: Objects should always be created or deserialized using the ServiceProviderInteractionSummary.Builder. This model distinguishes fields that are null because they are unset from fields that are explicitly set to null. This is done in the setter methods of the ServiceProviderInteractionSummary.Builder, which maintain a set of all explicitly set fields called ServiceProviderInteractionSummary.Builder.__explicitlySet__. The hashCode() and equals(Object) methods are implemented to take the explicitly set fields into account. The constructor, on the other hand, does not take the explicitly set fields into account (since the constructor cannot distinguish explicit null from unset null).
    • Method Detail

      • getMessageIdentifier

        public String getMessageIdentifier()
        The unique identifier of the message within the scope of the associated access request.
        Returns:
        the value
      • getUserId

        public String getUserId()
        ID of the customer or operator who is part of this conversation.

        For operator, this field is null.

        Returns:
        the value
      • getUserName

        public String getUserName()
        Name of the customer or operator who is part of this conversation.

        For operator, the name is “Operator”.

        Returns:
        the value
      • getMessage

        public String getMessage()
        The information exchanged between the customer and the operator.
        Returns:
        the value
      • getTimestamp

        public Date getTimestamp()
        Time when the conversation happened in RFC 3339timestamp format, e.g.

        ‘2020-05-22T21:10:29.600Z’.

        Returns:
        the value
      • toString

        public String toString()
        Overrides:
        toString in class com.oracle.bmc.http.client.internal.ExplicitlySetBmcModel
      • toString

        public String toString​(boolean includeByteArrayContents)
        Return a string representation of the object.
        Parameters:
        includeByteArrayContents - true to include the full contents of byte arrays
        Returns:
        string representation
      • equals

        public boolean equals​(Object o)
        Overrides:
        equals in class com.oracle.bmc.http.client.internal.ExplicitlySetBmcModel
      • hashCode

        public int hashCode()
        Overrides:
        hashCode in class com.oracle.bmc.http.client.internal.ExplicitlySetBmcModel