static Incident.Builder |
Incident.builder() |
Create a new builder.
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Incident.Builder |
Incident.Builder.compartmentId(String compartmentId) |
The OCID of the tenancy.
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Incident.Builder |
Incident.Builder.contactList(ContactList contactList) |
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Incident.Builder |
Incident.Builder.copy(Incident model) |
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Incident.Builder |
Incident.Builder.incidentType(IncidentType incidentType) |
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Incident.Builder |
Incident.Builder.isWritePermitted(Boolean isWritePermitted) |
Technical support type (TECH) only: Allows update of the support request in My
Oracle Cloud Support portal, when the user has write permission to the support request’s
user group.
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Incident.Builder |
Incident.Builder.key(String key) |
Unique identifier for the support ticket.
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Incident.Builder |
Incident.Builder.primaryContactPartyId(String primaryContactPartyId) |
Technical support type (TECH) only: The identifier of the support request’s
primary contact (primaryContactPartyName) in My Oracle Cloud Support portal.
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Incident.Builder |
Incident.Builder.primaryContactPartyName(String primaryContactPartyName) |
Technical support type (TECH) only: The name of the support request’s primary
contact in My Oracle Cloud Support portal.
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Incident.Builder |
Incident.Builder.problemType(ProblemType problemType) |
The kind of support ticket (type of support request).
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Incident.Builder |
Incident.Builder.referrer(String referrer) |
The incident referrer.
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Incident.Builder |
Incident.Builder.tenancyInformation(TenancyInformation tenancyInformation) |
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Incident.Builder |
Incident.Builder.ticket(Ticket ticket) |
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Incident.Builder |
Incident.toBuilder() |
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Incident.Builder |
Incident.Builder.userGroupId(String userGroupId) |
Technical support type (TECH) only: The identifier of the support request’s user
group in My Oracle Cloud Support portal.
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Incident.Builder |
Incident.Builder.userGroupName(String userGroupName) |
Technical support type (TECH) only: Name of the support request’s user group in
My Oracle Cloud Support portal.
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Incident.Builder |
Incident.Builder.warnMessage(String warnMessage) |
Technical support type (TECH) only: Message indicating the user group (
userGroupId) that was auto-selected for a new support request.
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