Locating the Installed Client Log File

Use the log file generated by the installed client to help troubleshoot issues.

Note

There is no file generated if using the browser to access the desktop.

Locate the log file on your local system:
- Windows: C:\Users\<username>\AppData\Local\Sun\SSGD\tcc.txt
  Note
  
  To view the AppData directory, enable the show hidden files and folders setting in Windows File Explorer.
- Linux: /var/log/messages
- macOS: /var/log/system.log
Provide the log file to the desktop administrator or Oracle support as necessary to assist with troubleshooting.