Changes to OTP Messages for Spain Phone Numbers

Starting September 15, 2026, OTP messages sent to Spain phone numbers with the country code +34 no longer include customer-friendly names.

Date Announced: September 28 2026

Date in Effect: September 15, 2026

Details:

Beginning September 15, 2026, OTP messages sent to phone numbers in Spain (+34) no longer include customer-friendly names.

The SMS message uses the following format:

Your verification code is 123456.

Does This Impact Me?

This change impacts customers who send OTP messages to phone numbers in Spain (+34). Recipients will no longer see a customer-friendly name in the OTP message.

What Do I Need to Do?

No action is required to continue sending or receiving OTP messages. If you have documentation, user communications, or processes that reference the customer-friendly name in OTP messages, update them to reflect the new SMS format. For more information on OTP in SMS Text Messages, see OTP in SMS Text Messages.