Activate the Universal Credits Subscription

If you need universal credits for the specific scenarios described in the Important – Read Before Activating section, subscribe for UCC.

On receiving the Welcome email, activate the new Universal Credits (UCC) subscription into your existing Oracle Fusion Cloud Applications account using the Add to existing cloud account option in the UCC Welcome email. See Important – Read Before Activating.
Note

If universal credits exist in your cloud account that has Oracle Fusion Cloud Applications, you don’t need to subscribe and activate a new UCC subscription. You can use the existing universal credits for the specific scenarios.

If you don't see your existing Oracle Fusion Cloud Applications account when selecting the cloud account to activate into, stop and submit a service request against “Fusion Data Intelligence” in My Oracle Support so that it gets routed to the correct team. For this service request, select Significant Impairment as Issue Type and in Problem Type, click Activate, Create, Delete, Manage FDI Instance and then select FDI Activation. Ensure that you include the account name you're trying to activate into, along with a screen shot showing that you’ve been assigned this role in that Cloud account.

  1. Locate your UCC Welcome email.
  2. In the UCC Welcome email, click Add to existing cloud account.
    Note

    The name of the service in the body of this Welcome email is "Oracle PaaS and IaaS Universal Credits".

    Add to existing cloud account option in the Universal Credits Welcome email

  3. Follow the instructions in Add the New Cloud Service to an Existing Oracle Cloud Account.
    Note

    It can take up to an hour for the activation process to finish. Once it completes, you'll receive an email with the subject "Your services are ready!”. Ensure that you don't proceed to the next step until you have received this email.