Returning Older Devices
To return older Roving Edge devices, use the procedures in this section.
If the Roving Edge device was self-provisioned on-site, don't perform the tasks listed in this section. Instead, use the sanitization feature. If you're not sure which procedure to use, start with the sanitization feature described in Sanitizing a Device.
Prepare a Device for Return
Before returning your Roving Edge Infrastructure devices to Oracle, delete all workloads and data on each device by performing the tasks in this section.
Ensure you have synced all your needed data to Oracle Cloud Infrastructure using Data Sync before deleting it from your devices. See Data Sync Tasks.
Perform the following tasks in the order listed:
- Delete all data objects residing in the object storage buckets. See Deleting an Object.
- Delete all object storage buckets. Delete all the objects they contain before deleting the buckets themselves. See Deleting a Bucket.
- Delete all block volumes. See Deleting a Block Volume.
- Delete all users. Deleting a user resource also deletes any associated client credentials. See Deleting a User.
- Terminate all compute virtual machine (VM) instances and remove all VM images. See Terminating an Instance and Removing an Instance.
Successfully completing these tasks before returning the devices to Oracle complies with your terms and conditions.
Contact Oracle to Return the Device
When you're ready to return your Roving Edge Infrastructure devices to Oracle, contact My Oracle Support to arrange the pickup and delivery. See Contacting Oracle Support.